Refund Policy

Last Updated: 01/01/2025

At MC-Electronic.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

1. Eligibility:

You can return items within 14 days of receipt if the product is defective, damaged, or not as described.

The item must be in its original condition and packaging, including all accessories.

2. Non-Returnable Items:

Products damaged due to misuse, unauthorized repairs, or accidents.

Clearance or "final sale" items, unless they are defective.

3. Return Process:

Provide proof of purchase and a detailed description of the issue.

We will provide instructions for shipping the item back to us.

Refunds

1. Refund Approval:

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5-7 business days.

2. Refund Method:

Refunds will be issued to the original payment method used for the purchase.

3. Shipping Costs:

Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., wrong item sent).

If you receive a refund, the cost of return shipping may be deducted from the refund amount.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at SUPPORT.

Late or Missing Refunds

If you haven’t received a refund yet, check your bank account or contact your credit card provider.

If you still have not received your refund after 10 business days, contact us for assistance.

Contact Information

If you have any questions about our Refund Policy, please contact us:

SUPPORT